Northern region goes live with single clinical portal

healthAlliance’s Leanne Schonewille (top, centre) training Northland DHB clinicians on the new Regional Clinical Portal via Zoom.


Northern region goes live with single clinical portal

Clinicians at the four Northern region district health boards are now using the same instance of clinical portal after a successful go-live recently at Northland DHB.

Northland’s rollout closes the loop on what is known as the Regional Clinical Portal project after earlier implementations of Orion Health’s Clinical Portal 8 at Counties Manukau, Waitematā and Auckland DHBs.

Clinical Portal 8 is a patient-centric dashboard to view health information. It includes medical alerts, radiology and laboratory results, clinical history and patient movements from a variety of clinical applications. It is the primary clinical platform for clinicians within the region to manage and treat patients.

Since its implementation at Northland DHB, the Northern region now has a single, connected clinical viewing system delivering patient-centric records and offering a consistent user experience regardless of location.

In the process, it has formed the largest patient information ecosystem in the country. There are now around 33,000 registered Clinical Portal users in the region supporting a population of 1.9 million people.

Northland DHB general manager of surgical and support services and project sponsor Mark McGinley says the portal is a game-changer for the region.

“Clinicians anywhere from Cape Reinga to Pukekohe can now easily and quickly access relevant patient information at any of the region’s DHBs as well as other authenticated health providers.

“That saves valuable time, enables better collaboration, and improves the accuracy of clinical decision making, so it’s good news for health consumers too.”

Waitematā and Counties Manukau DHBs switched to the new portal in 2018 and Auckland DHB migrated to it in 2020.

McGinley said the second phase of the project had a goal of migrating over 13,000 Auckland and Northland DHB users to the Regional Clinical Portal with minimum disruption.

“Both migrations occurred successfully under various Covid-19 alert level restrictions, which added extra complexity to the project.

“As a result, a lot of the staff training was completed online which has set a new standard moving forward.”

The Regional Clinical Portal is a collaboration between the four Northern region DHBs, their shared digital service provider healthAlliance, and Orion Health.

It marks an important milestone in the region’s digital health plan, known as the Northern Region Information Systems Strategic Plan (ISSP).

The ISSP’s vision is ‘one person, one whānau, one record, one region’. Its goal is a more connected health system to help improve health outcomes.

healthAlliance chief clinical information officer and GP Dr Karl Cole says the Regional Clinical Portal is a key enabler for improving patient care in our communities.

“The portal is part of a wider set of innovative approaches the region is taking to use digital to unlock barriers to health equity, one of these being access to health information.

“One of the end goals of this plan is enabling patients to access their information in order to empower people to get involved in their own health journey.”

Orion Health client success director Niru Rajakumar says the work completed has enabled the region to future-proof its shared platform through the use of the Clinical Portal and ultimately to help clinicians improve patient outcomes through the sharing of data.

“We’re proud to be able to deliver a modern system to the region that aligns with Orion Health’s vision to enable the right patient with the right care at the right place”.


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