Northern Region IT Services Portal
IT service for the Northern Region Districts: Te Tai Tokerau, Waitematā, Te Toka Tumai Auckland, and Counties Manukau.
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On this page
Who can use this portal?
This IT Services Portal is for Health New Zealand Northern Region staff. You can access the Services Portal to get IT support, log a fault with the IT Service Desk, order software or devices, or find self-help guides. To make remote working easier, the portal can be accessed without using Citrix.
How to get help accessing the Portal
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Step 1: You must be using Chrome or Mozilla Firefox browser
The Portal may not work on Internet Explorer, Microsoft Edge or Safari.
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Step 2: Multi-Factor Authentication (MFA)
Check you are set up for Multi-Factor Authentication (MFA).
If you are already registered with MFA, go to step 3.
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Step 3: Login to IT Portal
Go to the IT Portal.
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Using the services portal
Use the Services Portal to get IT support, log a fault with the IT Service Desk, order software or devices, or find self-help guides.
Contact details
For Health New Zealand Northern Region staff, please contact one of the following numbers for IT assistance.
Te Toka Tumai Auckland staff
Phone: 09 631 0701 - ext. 27000
Counties Manukau staff
Phone: 09 276 0276 - ext. 52266
Te Tai Tokerau staff
Phone: 09 430 4101 - ex. 7469
Waitematā staff
Phone: 09 486 8980 - ext 42266
Data and Digital team (formerly healthAlliance)
Phone: 09 486 8980 - ext 42266
General information
Phone: (09) 487 1373 or 0800 426 727
Postal Address: Private Bag 92801, Auckland, New Zealand 1642
Email: info@healthalliance.co.nz
Outlook Web App
To view your email when you are away from work, login via the Outlook Web App.
If you are having issues with access, visit the Northern Region IT Services Portal.