CEO, healthAlliance NZ
Myles Ward is the Chief Executive Officer of healthAlliance and has over 15 years of public and private sector senior ICT related leadership experience. He has a background in operating large scale and complex ICT environments with a record of successfully delivering substantial technology related change and transformations. Myles was the former Chief Technology Officer at Inland Revenue and was primarily focused on its strategic direction and the technology aspects of the company’s business transformation.
Prior to this, Myles was working in the financial sector with Westpac Banking Corporation. He has a Business Degree from Massey and a Master’s Degree in Public Administration through Monash and Victoria University. Myles also has previous experience as the international Co-Chair of the ISO working group for the investigation and development of global standards for IT governance.
CFO & GM, Finance & Corporate Services
Fiona is our Chief Financial Officer and has 20 years’ experience working in senior finance and management roles in the New Zealand marketplace. She joined us after 11 years at Vodafone New Zealand where she held general management positions in both finance operations and commercial finance.
Fiona has been responsible for running shared service operations for other entities in the Vodafone group and managing offshore and out sourced shared service providers. Her experience includes a number of large and complex IT system implementations including SAP finance systems, payment systems and customer relationship management systems. She believes strongly in the value of good people management, leadership and culture.
Prior to Vodafone New Zealand, Fiona held finance roles at DB Breweries Limited, Air New Zealand and Deloitte. She is a member of the Institute of Chartered Accountants and Institute of Directors.
GM, Customer Services
Trish leads our Customer Services team. She has held various roles throughout the years within the public sector and prior to joining healthAlliance, she was Watercare’s Chief Services Officer for four years.
Trish started her career as a nurse, training at Greenlane Hospital, and after nursing overseas for several years returned to Middlemore Hospital as Charge Nurse. After having five different roles over eleven years at Counties Manukau Health, she moved to Auckland DHB as Change Manager, helping the organisation make the changes needed in process, systems, roles and responsibilities to move into the new Auckland City Hospital. She was with Auckland DHB for three and a half years, before taking on a new role with Auckland City Council, where she managed a range of services and led the organisation's transformation programme.
GM, Project & Programme Services
Reid leads our Project and Programme Services team. He trained as a chartered accountant before working for Midland Regional Health Authority in the early 1990s. At Midland he led the implementation of their Oracle systems, including the integration of disability support services payments. Reid then moved to the UK to work for six years, becoming an Oracle certified consultant and programme managing large transformations.
On his return to New Zealand, he programme managed Fonterra’s SAP global deployment. Following that, he joined the Fonterra IS leadership team, leading IS project services. During this 10 year period, he directly led large transformations and matured the project governance and delivery disciplines.
CIO & GM, Technology Services
James is our Chief Information Officer with over 35 years’ working in information and technology roles in New Zealand and Australia. His experience has been in technology operations, systems development, and executive positions across Finance, ICT, Retail and Telecommunications industries. His arrival at healthAlliance in 2016 came after an interim role at St John, following 10 years at Spark (formerly Telecom).
James’ background includes organisational transformations underpinned by technology solutions, and mergers resulting in large organisation change management. He has also negotiated enterprise outsourcing and insourcing contract agreements, as both a supplier and a customer.
Wayne’s career spans over 22 years working in New Zealand, USA, India and Australia. He has worked in high profile national and international consulting and IT services organisations across a range of industries including: government, local government, financial services, manufacturing, pharmaceutical, retail, mining and agribusiness.
His roles have spanned across the continuum from business owner to consultant and large programme governance. He has delivered and been part of the governance team for many transformational programmes and large projects. Some of these have included elements of delivery via large off-shore based delivery centres. Wayne is also a member of IRD’s ICT Reference Group, assisting the IRD with their large multi-year tax transformation programme.
Wayne’s role is to help the region build and transform its ICT capability and enable one plan; delivering the health priorities for the region and NZ.
GM, Strategic Engagement & Enterprise Stabilisation
Kevin has a rich history in the health technology sector, having worked at healthAlliance for 10 years. He has held a variety of senior management positions in the IT team over this time, including infrastructure, strategy, projects and solutions delivery roles.
He leads a large team of technology experts tasked with maintaining the Northern Region’s vast and highly complex IT systems, as well as implementing unique solutions that help our DHB customers deliver improved health outcomes to their populations. Prior to healthAlliance, Kevin worked at Wolters Kluwer Health.
Karl is our Chief Clinical Information Officer. He has worked in various clinical, informatics, strategic and operational roles, as well as in the clinical practice at Papatoetoe Family Doctors for the last 8 years. Karl serves as a board member on several regional and commercial clinical advisory boards. He has extensive experience within ICT enabled change, including his most recent role as Clinical Lead for ICT Integration at Counties Manukau Health.
Karl served in the NZ Defence Force as a Medical Officer for 15 years, involving deployments to UN missions. He was Clinical Director for the NZDF implementation of a fully integrated single EHR. Karl is married and has three children.
Karl’s role is to help drive clinical engagement with our DHB and PHO customers as well as providing clinical leadership for healthAlliance.