Vision and Strategies

Through our people, there is a core drive to deliver sustainable cost savings, drive efficiencies and deliver professional, standardised, customer-centric services to our DHB shareholders. 

Our Purpose

Right behind better healthcare

Providing non-clinical services to the Northern Region DHBs through Technology Services, Customer Services, ICT Transformation, Project & Programme Services, Payroll Services and Regional Internal Audit.

Our Vision

To be the recognised experts in making the health dollar go further

We will assist the health sector to spend wisely; enabling DHBs to direct money to frontline clinical services by providing savings, automated processes, efficiencies and standardisation.

Our Strategic Priorities

healthAlliance has evolved its three-year strategy to reflect the changing health landscape and DHB priorities.  Our strategy revolves around the following three strategic priorities:


A professional services company that puts our customers at the centre of what we do.  Through great leadership we will support and develop our people to be the best they can.

Delivery Excellence

Professional and consistent delivery of services that make our customers successful.  We make it easy for our customers to engage. We are transparent and actively lower the cost of operating.  


Transforming the way our customers do business through the use of technology and transforming ourselves.